Augmented and mixed reality and AI will accompany the advent of the industrial metaverse in 2023

In 2023, companies will continue their digital transformation around, in particular, augmented reality and artificial intelligence technologies.

Base of metaverse industry, augmented and mixed reality and AI improve the efficiency of industries’ value chains, optimize processes and reduce production costs. Technologies that also facilitate the integration of workers, increase their productivity, their safety and their satisfaction. Overview of digital technological developments in the industrial sector in 2023.

The industrial metaverse

While the digitization of work has been at the heart of companies’ concerns for several decades, that of the processes carried out by frontline workers – approximately 80% of the global workforce – is still in its infancy. However, the potential for improving the efficiency of value chains is immense, all industrial sectors combined, in particular thanks to the digital tools made available to operators in the sector. The solutions of augmented reality (RA) and Mixed Reality (MR), the foundation of the industrial metaverse, allow workers to gain in efficiency and improve their level of satisfaction. However, the adoption of the industrial metaverse can only be achieved with wearable technologies operating in hands-free mode, such as connected glasses (smart glasses) and augmented reality software which, as it improves, will allow the execution of more hands-free tasks. The adoption of the industrial metaverse will be possible thanks to the acceleration of the evolution of these technologies.

Augmented reality and mixed reality

Given the particularly uncertain economic context, companies are looking to manage the time and resources of agents on the production and logistics lines more wisely. To achieve this, more and more of them are turning to advanced technologies, including wearables, augmented reality and mixed reality. According to a recent study, companies that already use AR to train their employees are 2.5 times more likely to achieve their onboarding goals. Thus, the main benefits observed are compliance, progress tracking, error reduction, employee experience and retention. With its multiple advantages, AR and MR will be part of the priority investments of companies in 2023, which identify the interest of these technologies for the integration of frontline workers.

Augmented reality is no longer part of the Hype-Cycle, the “mediatization cycle” developed by Gartner. In other words, AR has moved from being a ‘watch’ technology to becoming a ‘use it’ technology. Unlike the virtual reality, whose objective is to create an immersive virtual environment, augmented reality enriches real-world scenes. An approach better suited to industrial environments that require spatial knowledge that only AR and MR can provide. By connecting these devices to data and workflows, industrial companies can create a new platform capable of meeting the needs of workers on the shop floor, the industrial metaverse. In 2023, companies will leverage these technologies to dramatically improve efficiency, productivity, employee onboarding, and security.

artificial intelligence

At a time when companies are looking to make their processes more efficient, Artificial Intelligence (AI) appears to be a promising solution. Used to support or replace complex manual processes, algorithms self-learning AIs automate certain tasks, and bring immediate added value to companies. They are also beginning to realize that it is possible to integrate AI capabilities into their augmented reality workflows to conduct image recognition verifications to reduce the likelihood of human error or increase the agility and worker performance. Additionally, companies can combine AI and AR to automate security checks and combat common workplace risks.

The digital transformation of manufacturing, logistics and business processes generates a huge amount of data that is too complex for humans to exploit. That’s why in 2023, manufacturing companies will increasingly turn to AI technologies for predictive analytics, data analytics, and as part of their day-to-day operations. Customers will then benefit from an immediate time-to-value by enriching complex manual processes with self-learning algorithms. This better accessibility to AI through platforms will also increase the added value of frontline workers.

Hybrid work

The pandemic continues to transform how businesses approach the introduction of new technologies. In a world that has become hybrid and in which software can fill the gaps in multiple ways, standardizing its use allows companies to adopt a more sustainable approach, thus supporting their long-term digital transformation objectives. From employee onboarding and training to productivity and efficiency, software and hardware work together to deliver information when and where it’s needed. This trend will accelerate in 2023, as technologies like AI and AR mature and help create connected platforms at all levels of the enterprise to save money, increase productivity and improve the level of employee satisfaction.

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Augmented and mixed reality and AI will accompany the advent of the industrial metaverse in 2023


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