You no longer have Wi-Fi or your connection is slow? Fortunately, there are good reflexes to adopt in case of Internet problem. To deal with this kind of breakdown and technical malfunction, many operators have implemented solutions. Internet Service Providers (ISPs) provide you with online tools and answer your questions via online advice and procedures.
Bouygues Telecom, Orange, SFR, Free… the four main operators offer backup connections, ie 4G keys that connect to the Internet via the operator’s mobile network. Discover all their tips to avoid being disconnected!
Guaranteed Internet with Bouygues Telecom
Bouygues Télécom is at your side to help you stay connected at all times! Thanks to the loan of a 4G key, the operator guarantees you Internet and keeps its commitments! Before commissioning your Box Must for example or from all Bouygues Internet boxes, a 100 GB 4G key is loaned to you.
This will be the case, for example, when moving into your new accommodation or in the event of an Internet connection failure. Until the service is restored, all your devices (computer, tablet and mobile) remain connected.
Guaranteed Internet service with the SFR Premium box
Benefiting from guaranteed Internet is the novelty of the operator in the red square! This service is now available to all Internet box subscribers. At any time, during a move or a network outage, you have access to an unlimited 4G connection. This very practical service, especially for people accustomed to telecommuting or consuming an Internet connection, is accessible via the ZTE4G+ pocket box. Free for SFR Premium subscribers, it is chargeable for all other subscribers. With the SFR Starter or SFR Power box for example, this optional service will be billed to you at €5/month.
The SFR Premium is certainly the most expensive box of SFR, but it is also the most complete. Fiber or ADSL version, you benefit from the Guaranteed Internet option, i.e. this pocket box that new customers of the SFR Premium offer can even keep to benefit from 30 GB of mobile Internet per month in addition to the fixed line. Thanks to state-of-the-art equipment, you benefit from a high-performance connection.
Other services are included, such as:
A fiber optic connection up to 8 Gb/s download and 1 Gb/s transfer,
WiFi 6,
Calls included to France (landlines and mobiles),
International calls included (landlines and mobiles),
200 TV channels and services.
Guaranteed 24-hour Internet service with all Orange Liveboxes
Included in all Livebox subscriptions and Orange Open, guaranteed Internet is a perfect solution in the event of a move or an Internet outage. Time to re-establish the connection, Orange credit on your Orange mobile plan or Sosh 200 GB of Internet. In addition, a 4G Airbox allows you to connect to the Internet via the 4G+ network, up to a limit of 200 GB per month.
This solution is therefore completely free for Orange subscribers. With it, you can watch TV or videos (up to 7 hours a day), surf the Internet (up to 8 hours a day), and listen to music (up to 6 hours a day), without fear of Wi-Fi failure!
The new Free Proxi service with Freeboxes
Free Proxi is the brand new local assistance service for Free subscribers! In the event of an Internet outage, the principle is to guarantee you a technical solution as quickly and as closely as possible.
Available 7 days a week and 24 hours a day, the advisors respond to all your requests: these are small local teams made up of eight to ten qualified technicians, and capable of resolving network failures, whether on Freeboxes such as the Freebox Pop or Free mobile plans.
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