Top start of the winter sales this January 11: these pitfalls to avoid in stores and on the Internet

This Wednesday, January 11 marks the start of the winter sales in most French departments. This discount period will last until Tuesday, February 7. Overview of scams and other pitfalls to avoid.

Sales in stores

Vigilance on inflated base prices
Increase the base price of the product on the label to trick the customer into believing that the discount on the product is greater than it really is. This practice is particularly widespread on the most expensive products such as high-tech products. To avoid being fooled, it is best to identify the prices of the products that interest you in stores and on the Internet beforehand.

Beware of mixed sale and non-sale items
Sale and non-sale items are often mixed together, so that the customer thinks that all the items alongside the sale are also sale, so pay close attention to the labels. The law requires that sale and non-sale items must be presented separately.

Take out the calculator to avoid “false” reductions”
Before going to checkout, take the time to check if the price is right by using your smartphone calculator or a mobile app. If the price is wrong, do not hesitate to report it to the seller.

The Sales Calculator application, available free of charge on Google Play and the Apple Store, is very easy to use. You enter the initial price, select the percentage of the discount and you get the markdown amount and the final price.

Pay attention to the words “neither taken back nor exchanged”
Even if some merchants display the words “neither taken back nor exchanged” on their articles, they have the obligation to apply the legal guarantees of conformity and hidden defects. A product on salebenefits from the same guarantees in terms of non-apparent manufacturing defects, lack of conformity or after-sales service”, recalls the Repression of Fraud.

Products that are too recent to be on sale
Reductions can only relate to products on the shelves and paid for at least one month to the supplier on the start date of the sales period (article L.310-3 of the Commercial Code).

Three mandatory statements on the labels
A sale product label must include three pieces of information: the non-sale price, the sale price and the discount rate. If not, it is non-compliant.

Synonyms of “good deals”, the #sales sometimes rhyme with scams. What are the obligations of #tradespeople and the rights of #consumers ? Answer a few days before the start of the winter sales? @Economie_Gov #trade #trader

— CCI France ???? (@ccifrance) January 11, 2022

Sales on the Internet

Go to known sites
Buy from sites you know or check them out. First, check that you are not on a fraudulent copy of an official site. Be careful, only one character can sometimes change compared to the official site. If you are on a site that you do not know, check that it was not created for the occasion and look for its name on a search engine to consult the opinions of Internet users.

Beware of phishing
Phishing is a very common fraudulent technique. When you receive an offer by SMS or email, check the sending addresses carefully by checking the characters one by one. Don’t click on links or open attachments from unknown senders, because a single click can give your access codes, personal data and banking details to hackers.

Withdrawal period
In addition, for purchases made on the Internet, you have a withdrawal period.not 14 days from receipt of the item to return it, without having to justify it. The seller must then reimburse you within fourteen days of the date on which you inform him of your decision to withdraw.

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Top start of the winter sales this January 11: these pitfalls to avoid in stores and on the Internet

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