Near Nantes. 60 families without internet access for two months

Route de Mauves This electric pole, following a storm or a malicious act, is the cause of the breakdown which has deprived the inhabitants of Chêne-Vert of the internet for two months. ©HSM

It’s a fiber story… nervous. ”

The inhabitants of the locality of Chêne-Vert in Divatte-sur-Loiredespite all their energy, have just had a complicated Christmas.

no cut offelectricity of course, but no more internet via the fiber since October 23!

What “fart a cable” …

There are several of them trying to understand and federate. Unity is strength, it seems.

So Sophie Mauget organized a meeting of discontent in front of her home on Saturday, December 17.

With the aim of recovering as soon as possible from network fiber whose breakdown poses serious problems.

Videos: currently on Actu

An electric pole in question

The different operatorscontacted by the inhabitants, exchange the hot potato and offer insufficient alternatives accompanied by possible commercial gestures, but the anger growls.

Some work from home or are in a situation of disability requiring a remote monitoring.

So they moved up a gear.

Municipality, department, region… Christelle Braud, mayor of Divatte-sur-Loire, saw her actions with the manager and the operators remain without result.

Charlotte Luquiau, departmental adviser, is also trying to clarify this file.

the chosen one of the Nantes vineyard also intervened on this file in departmental session, ten days ago.

Asked the vice-president, Jean Charrier had undertaken “to do what is necessary quickly”.

The Region on the move

David Marot, a resident of Le Plessis, is also trying to untangle the fibers of this affair.

Orange cannot find the fault and only postpones its interventions, with subcontracting it is very complicated.

David Marot, resident

“They tell us that the problem comes from a defective electricity pole, perhaps following a malicious act… We contacted the Region, which was not aware of it at all, and launched an investigation. We then had to escalate the file to Enedis for a new intervention! “.

fiber
An intervention was underway on December 21, residents are crossing their fingers for a quick return to normal… ©HSM

The post in question was finally replaced but…

We were waiting for the replacement of the cables that had been cut.

Sébastien, another resident

The concern being at the level of the fiber, and not electrical, technicians of Digital Loire Atlantic were present on Wednesday, December 21.

The epilogue may be approaching…

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Near Nantes. 60 families without internet access for two months


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