“We have the impression of being taken on a boat,” says the mayor of Chartainvilliers, Alain Boutin. Since the fixed telephony network as well as the ADSL Internet network have been cut for some of the town’s subscribers, the city councilor has been trying to find out a little more from the owner of the network, Orange: “I am told that it will to be resolved in five days, then ten days, then five more days… but nothing has changed. »
Today, no less than eighty subscribers, all operators combined, are therefore deprived of services. No more fixed telephone, ADSL and therefore for some, television (when it is available thanks to the Internet):
“We have elderly people in the town who can no longer reach their families because they only use the landline”
Alain Boutin (mayor of Chartainvilliers)
As for the Internet, some operators have provided a 4G box to their customer while waiting for the return to normal, but not all.
An upsurge in copper cable thefts in the Center – Loire Valley
This breakdown of the telephone network and ADSL Internet is due to the theft of copper cables in Chartainvilliers: “We were victims, at the end of October, of a theft of cables which make up part of the historical fixed network in this town. This concerns subscribers to the fixed network and Internet ADSL of all commercial operators,” explains Orange. Fiber subscribers are not affected by the Internet outage.
“These copper cables are stolen because of the value of their material. Copper has risen sharply in recent months. We have planned the refurbishment of the impacted network, but 1.5 km have been stolen and need to be replaced,” continues the operator. “Ordering and receiving this large quantity of cables takes time. »
“In addition, there is no protection of these infrastructures, only hatches, manholes. Just open them with a crowbar and you have access to all the cables. »
alain boutin (Mayor of Chartainvilliers)
Orange adds that “this year has been marked by an upsurge in copper cable thefts in Centre-Val de Loire, which has a greater impact on the time required to be supplied. This explains the announced recovery times which are delayed. »
Good news, the operator has received, in recent days, the quantity of copper necessary to launch the work, which began on Thursday. “The return to normal will be done as the work progresses because the technicians will connect the lines of each subscriber one by one”, adds Orange.
The mayor, he points the finger at the excessive duration of the network cut. “In addition, there is no protection of these infrastructures, only hatches, manholes. Just open them with a crowbar and you have access to all the cables. »
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Miscellaneous – In Chartainvilliers, the fixed telephone network and ADSL cut for more than a month
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