Here is the list of free (non-surcharged) service numbers for the main customer services

If you need to track a UPS order or file a claim with Amazon, here is a list of toll-free (non-premium) service numbers. The latter brings together the main services, including Internet access providers and online e-merchants.

If you have a problem or a simple question, it is easier to find a paid number than a free number. There is no point in paying if it can be free. We have therefore grouped together the main free numbers.

The list of free numbers

This list was not easy to put together, because it is difficult to get your hands on all the numbers that are free. However, while searching, we come across it. We have brought together mobile operators and internet service providers (Orange, Free, SFR, Bouygues TelecomPrixtel, Sosh, etc.), but also e-tailers (AmazonCdiscount, Fnac, Baker, Darty, Apple, Amazon, Samsungetc.).

Companies	Non-surcharged number
Air France	3654 09 69 39 36 54 (from abroad)
Airbnb	01 84 88 40 00
Alpiq	09 74 99 73 66
Alterna	0 800 71 12 34
Amazon	0805 10 14 20 01 74 18 10 38
Amazon Music and Amazon Prime	0 805 10 14 20
Apple	0805 540 003
AppleMusic	0 800 046 046
BNP	3477
Booking.com	01 57 32 92 09
Bose	08 06 23 00 00
Baker	3011 from France or 0 800 30 30 11 from abroad (free numbers).
Bouygues Telecom	614 (from the Bouygues Telecom network) or 1064 01 39 26 75 00
bulb electricity	08 05 08 04 05
Butagaz	09 69 39 09 19
Savings Bank	3241
Canal +	09 70 82 08 15 3910 (non-subscribers)
Darty plus card	09 78 97 09 70 or 09 80 98 32 34
Fnac plus card	01 53 56 28 00
Cdiscount	09 70 80 90 50
Cdiscount at will	09 70 80 90 50
Cdiscount energy	09 77 40 20 30 (subscription) Customer service by email only
Chronopost	09 69 39 13 91
Colissimo	3631
Agricultural credit	09 69 39 92 91
Mutual credit	09 69 39 19 91
Darty	09 78 97 09 70
Decathlon	09 69 32 33 22
Deezer Premium
Deliveroo	09 77 55 03 30
DHL	04 72 61 30 98
Disney +	01 87 65 09 55
Dyneff	04 67 12 68 30
eBay	01 73 00 17 10
EDF	09 69 32 15 15
EDF	3004
EkWator	09 77 40 66 66
Electricity	09 74 76 55 60
Electricity of Provence	04 98 51 00 31
Enercoop	09 70 68 07 65
Energem	09 69 39 02 39
Energy from here	05 64 27 04 88
Energy E. Leclerc	0809 109 110
Energies of Santerre	03 22 73 31 82
Engie	09 69 36 05 59
Engie Gaz Free tariff	09 69 39 99 93
Engie Gaz regulated tariff	09 69 39 99 93
Eni	09 70 820 320
fedex	01 40 85 56 60
Fnac	09 69 32 43 34
Free	1044 (subscribe) 3244 (support) 01 73 50 20 00
Bordeaux gas	05 56 79 40 40
Gaz de Bordeaux electricity	05 56 79 40 40
Gedia	02 37 65 00 20
GGE	04 76 84 20 00
Gifi	05 53 40 54 68
GLS	08 06 00 60 06
Google Nest	09 77 55 82 11
Google Store	08 05 54 10 40
GreenYellow	09 69 39 09 60
Groupon	09 70 73 20 00
Happ-e by Engie	09 77 420 410
Huawei	08 00 97 22 85
Iberdrola	0805 98 12 05
Ikea	09 69 36 20 06
Ilek	05 64 88 00 38
Interflora	09 69 36 39 83
The postal bank	09 69 39 99 98
The post office	3631
Mobile Post	904 from mobile 0970 808 660 from a landline
La Redoute	09 69 32 35 15
LCL	09 69 36 30 30
Leroy Merlin	03 59 57 46 04
LG	3220
llum	04 11 96 01 19
lucia	04 67 66 67 68
MasterCard	08 00 90 13 87
Mega Energy	01 78 90 67 15
Microsoft	09 70 01 90 90
Microsoft Xbox	08 00 91 52 74
MicrosoftWindows	01 55 69 80 61
Mint Energy	09 77 40 10 80
nintendo	01 34 35 46 01
Mondial Relay	09 69 32 23 32
N26	01 88 45 02 39
Nespresso	0800 55 52 53
netflix	0 805 220 512
Ohm Energy	09 72 66 79 26
Oppo	08 05 02 60 26
Orange	3900
Yes SNCF	01 73 20 98 51
Ovo Energy	01 86 76 13 48
Planet Yes	09 74 76 30 19
Plum Energy	09 77 55 80 30
Pricetel	09 70 80 83 00
Proxelia	03 67 18 00 00
Rakuten	09 70 75 64 60
Rakuten (Priceminister)	09 70 75 64 60
Revolut	(to block a card) 06 44 60 40 08
Shopping street	0 809 40 03 76
Ryanair	01 80 14 44 53
Samsung	01 48 63 00 00
Selia	0 969 397 001
Sephora	0 809 40 40 45
SFR	1023
Showroomprivé	01 85 76 00 00
SNCF	36 35
Societe Generale	01 42 14 20 00
Sony PlayStation	01 70 70 07 78
sosh	08 00 10 07 40
sowee	08 06 80 04 44
Total Energy	09 70 80 69 69
Total Energy	09 70 80 69 69
Truffault	0 806 800 420
Uber Eats	08 05 08 42 84
UPS	01 73 00 66 61
UPS	01 73 00 66 61
Urban Solar Energy	04 28 29 75 52
Vattenfall	0806 800 308
Veepee (Private Sale)	08 09 10 88 88
Skylight	0 806 80 15 15
Visa	09 69 32 10 03​
Private trip	01 76 49 30 31
Wekiwi	09 70 26 70 50
Xiaomi	08 05 37 09 16
Yeli	04 57 65 00 73
Zalando	01 82 88 49 63

Remember to check the subject of your request: follow-up of an order, customer support, information, purchase… the numbers may differ depending on your problems. Note that some merchants favor support by e-mail or chat, this is the case of Sosh for example. Other services do not have a number, such as Uber or N26 where you must exclusively use the form from the application.

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