Atlantis Informatique by Fabrice Pent celebrates its quarter century in Mulhouse – Le Périscope

Publisher: Mulhouse/South-Alsace – September 14, 2022

He was one of the founding members of the company in 1997. 25 years later, Fabrice Pent is still at the helm of Atlantis. A company that has successfully negotiated the shifts related to its sector of activity. From a computer assembler, Atlantis is now a service company, at the service of its customers.

When it was founded in 1997, PC assembly was Atlantis’ core business. The company was also aimed at a private clientele. Computers made to measure, from the graphics card to the hard disk. ” These are scalable PCs that can be adapted as and when needed. “, underlines the manager, Fabrice Pent. In 2005, the Mulhouse company experienced a sharp drop in activity. To rebound, Atlantis takes the turn of the SSII service (Company of Services and Engineering in Computer science), today called ESN (Company of digital service).

From PC assembly to an offer of diversified services
Atlantis Informatique thus diversifies the panel of its services. From the sale of hardware and peripherals, its services can range from the installation of a simple workstation to the complete management of the entire client’s IT infrastructure. From hardware to networking to security. Atlantis also offers security audits, which makes it possible to point out flaws in the existing system. “Our customers have a single point of contact, regardless of the service set up. This proximity is our strength even today “, emphasizes the manager. Proximity and trust are the strengths of this Mulhouse company. “We are attentive to the customer, to the planet too. We are for improving the machine, without changing everything. We took care of the migration of about fifty PCs for which we changed a single component. That was enough to give them a boost.»

A clientele made up of 80% businesses, 20% individuals
With 20% of its business focused on individuals, its clientele is mainly made up of professionals. Most VSEs and SMEs. “Our core target remains networks of 5 to 50 PCs. Established in Alsace, Atlantis radiates as far as the territory of Belfort. “We must be able to intervene within four hours, for incident management », explains Fabrice Pent. Some customers, even now distant, remain in contact with the company. “For example, we worked with DESTIA, which moved to Orléans. Obviously, we can no longer guarantee the four hours, but they still call us when they are stuck. We have remained their trusted technical advisors “. Atlantis is five technicians capable of carrying out five to six simultaneous interventions. It has MSP tools with, in particular, a new monitoring service that provides real-time access to its customers’ PC infrastructure.

A shop for emergency diagnostics and repairs
Although 25 years have passed since the creation of Atlantis, Fabrice Pent has endeavored to keep his store, rue Buffon, in Mulhouse. The company thus has a clientele of private individuals who are on their 5th or even 6th custom PC. ” And when they encounter a problem, they know where to come and drop off their computer urgently for troubleshooting or diagnostics. “. Atlantis is more than 500 suppliers on which the Mulhouse-based company relies and 100,000 euros in stock to manufacture PCs, but also to offer spare parts. A sector that Fabrice Pent seeks to further develop. “We are looking to partner with a wholesaler, which would allow an autonomous updating of our shopA project that should emerge by next September.

Fabrice Pent, passion computer science
This year 2022 is the year of 25 years. A quarter century ! A longevity that can be explained by the seriousness, rigor, expertise and proximity of the Mulhouse company to its customers, whoever they are. But also by the passion of its manager, Fabrice Pent, and his constant questioning. ” I fell into computers from an early age, I breathe, eat, drink, sleep computers. Customers are not aware of all the technical part that our activity requires. I like to take up the challenge, to find the why and how of a problem, a breakdown“. A passion that still drives him 25 years later and that he puts today at the service of his clients.

Emilie Jafrate

Atlantis Computing
43, rue Buffon, Mulhouse
03 89 33 43 34
atlantis-info.com
Facebook: Atlantis Computing

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Atlantis Informatique by Fabrice Pent celebrates its quarter century in Mulhouse – Le Périscope


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