Apple introduces new online training courses and certifications for IT support and management – Reuters News in France and abroad

Apple today announced the launch of a new professional training and certifications for IT support and management course, providing a completely redesigned, self-paced online training platform where users can learn everything they need to know about supporting and managing Apple devices, including the iPhone, iPad and Mac at work.

Two new Apple professional training courses—Apple Device Support and Apple Deployment and Management—are available today at training.apple.com. The lessons are sequential and build on skills and concepts as the user progresses. At the end of each course, new certification exams are available to demonstrate the skills acquired at each level with corresponding digital badges from Apple. Each exam costs $149, and the certification can be displayed on resumes, online profiles, and job boards.

Apple’s new IT training series begins with the Apple Device Support course. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for Mac, iPhone, and iPad users in a organization. After completing approximately 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification.

The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Through approximately 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and setting up devices with an MDM solution. Upon passing the exam, users will receive the Apple Certified IT Professional certification.

“More people are using Macs, iPads and iPhones to perform at their best, and the demand for Apple-certified IT professionals has never been greater,” said Susan Prescott, vice president of marketing at Apple’s business and education in a press release. shared Wednesday. “Apple Career Training helps anyone interested in technology, whether changing careers or upgrading their skills, pursue well-paying IT jobs with certifications that will stand out to potential employers. We believe deeply in inclusion in technology, which is why new courses are self-paced and available for free, and we strive to ensure that the ability to pay is not a barrier to obtaining Apple certified.


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Apple introduces new online training courses and certifications for IT support and management – Reuters News in France and abroad


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